In this webinar dotCMS and partner DEPT will focus on the journey for passengers only and talk to the opportunities for airlines to improve customer experience (orchestration).
In this webinar, we’ll address key considerations when rethinking and evaluating experience orchestration for retailers.
Too many websites and apps are designed from an organization-centric point of view, using language and structures that just confuse the customer.
By evaluating 'success rate' and 'time-in-task', you can build the foundation for a solid, reliable management model or "Task Performance Indicator," that offers insight into what is most important to your customers.
The Top Tasks Identification methodology helps you clearly identify the top tasks of your customers and the tiny tasks too.
Explore how marketings and IT teams are improving the way that they build and store content for audiences across many different devices, from web to mobile app to IoT to social.