dot CMS

Knowledge Base

Flexible knowledge management to enhance cross-team collaboration.

Manage wikis, documentation, videos, articles, tutorials, and more all within a centralized platform.

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A single source of truth across the entire organization

A strong knowledge base should go beyond merely aggregating documents. It should be easy to navigate, search, and access across devices. A knowledge base should also answer questions for internal staff as well as external users, reducing the strain on HR and customer support departments.

Build a Community

Build a Community

A great knowledge center can be the catalyst for starting conversations between customers and strengthen their connection with your brand. Create, organize, and share knowledge base articles and content with customer support, customers, or the public.

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Speak their language

Speak their language

dotCMS makes it easy to create an accessible knowledge base for everyone. With integrated AI, we give you the freedom to translate your articles into any language and create a localized experience for your customers.

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Get Inspired

Discover why teams can't work without dotCMS

Reducing IT Dependencies with dotCMS Cloud

Learn how Northwest College stays up-to-date on the latest dotCMS upgrades and security fixes without overtaxing IT resources.

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Being on the Cloud has been a lifesaver for me. I try to upgrade our dotCMS instance at least once a year and the support I get from dotCMS to do that is critical. I couldn’t do it on my own.