Personalization & Content Targeting

dotCMS allows marketing teams to have target content and create relevant customer experiences across every channel and touchpoint in the customer journey. dotCMS is perfect for teams managing 1, 10, or even 1,500+ channels, including desktop, mobile, and the Internet of Things.

Product Brief

Creating a Relevant Experience

With the rise of Internet of Things (IoT), the number of digital devices are constantly increasing. Demand is also growing for enterprises to produce relevant content quickly — and at scale. With dotCMS content targeting is not just creating massive amounts of content, but it’s about creating relevant content that resonates with the targeted audiences throughout the various lifecycles a customers goes through with your brand.

Create personalized experiences with targeting content for visitors

Targeting

dotCMS offers a simple, yet very effective content targeting and personalization module for marketing teams. The content and presentation layers are completely separated by design, allowing for dynamic and personalized experiences, at scale.

Rules Engine

Using the dotCMS Rules Engine, adding all rule simple or complex does not require any coding expertise and is supported by an intuitive UI. This means rules can be easily created by marketing teams. In addition, dotCMS offers inline editing of targeting rules to make the experience for marketers even easier.

rules engine to create connected and personalized experiences
Create personas to help personalize your website

Personas

dotCMS offers persona-driven content targeting and personalization, where the persona definition can be set on multiple characteristics such as device type, referring URL, Geolocation, Tags, etc. During the authoring process, pages can be previewed as the different personas and on different devices to make sure the right experience is delivered at all times.

Geo-Targeting

Geo-targeting can be set up as granularly as you need: city, state, county or country level. dotCMS has an interactive radius tool to help the marketing team get the geo-targeting settings laser focused.

Create rules an personalization based on the visitors geo-location

Personalization for Retail

There is a distinction in product-rich websites between content targeting, personalizing site search, and browsing product catalogs that is typically seen with both B2C and B2B retail brands.

This is not the specialty of Content Management Systems, which is where third party vendors like commercetools, Unbxd, Magento, and more can supplement the overall personalization strategy. dotCMS integrates seamlessly with these vendors and others as part of our API-first architecture.

eCommerce Webinar

Unbxd
commercetools
Magento
SAP Hybris

Related Resources

Blog

What Is Hyper-Personalization?

Whitepaper

Hyper-Personalization: It's Time to Truly Meet Your Customers

Product Brief

Personalization and Content Targeting