Into Thin Air: Customer Experience Orchestration for the Airline Industry

Using Technology to Improve the Experience of Air Travel

April 25
11:00 EDT

The airline industry has always been on the front of innovations that have an impact on society at large. More and more people are flying as well as the amount of cargo has been increasing rapidly in the last decades. An industry level initiative – NEXTT – is focusing on building the journey of the future for baggage, cargo, passengers and aircraft. In this webinar dotCMS and partner DEPT will focus on the journey for passengers only and talk to the opportunities for airlines to improve customer experience (orchestration).

In this webinar, you'll learn

  • Digital Trends for the Airline Industry in 2018
  • Customer Experience 2.0
  • The role of data

Stefan Schinkel
Stefan Schinkel
Chief Sales Officer
dotCMS
Jonathan Whiteside
Jonathan Whiteside
Co-Founder
DEPT