Back

Lead Engineer Enterprise Services

Posted: Feb 16, 2018 Job Type: Full Time Location: Costa Rica

About dotCMS

dotCMS is a leading, open source content and customer experience management platform for companies that want innovation and performance driving their websites and other content-driven applications. Extensible and massively scalable, both small and large organizations can rapidly deliver personalized and engaging content across browsers, mobile devices, channels, second screens and endpoints -- all from a single system.

Founded in 2003, dotCMS is a privately owned US company with offices in Miami, Florida; Boston, Massachusetts and San Jose, Costa Rica. With a global network of certified development partners and an active open source community, dotCMS has generated more than a half-million downloads and thousands of implementations and integration projects worldwide. Notable dotCMS customers include: Telus, Standard & Poors, Hospital Corporation of America, Royal Bank of Canada, DirecTV, Thomson Reuters, China Mobile, Aon, and DriveTest Ontario.

Responsibilities

  • Tier 2, Tier 3 Help Desk Support
  • Escalated SWAT Team issues
  • Customer Consulting (use-case)
  • Strategic Plugin Certification/Maintenance                          

Requirements

  • Good communication skills – This is a client facing position.
  • Ability to travel on short notice
  • Strong development experience with dotCMS
  • Fluent written and spoken English
  • Provide technical leadership and education to colleagues and team members
  • Java servlets, JSPs, Struts, Hibernate, Velocity, Spring
  • Databases Experience - Postgresql, MSSQL,Oracle, MySQL

dotCMS Enterprise Services offers:

  • New opportunity to work and grow within dotCMS.
  • Unique experience in seeing how customers leverage the platform.  
  • Flexibility to work both on support inquiries as well as professional development efforts
  • Competitive benefits
  • Strong team member-oriented culture with collaborative approach to problem-solving
  • Friendly working atmosphere