As a leading B2B marketing software provider discovered, a dynamic tool that provides marketing solutions ranging from email to event registration and management to feedback surveys and more, having a website for your developer community to find resources and documentation is the key to the success of your platform.
The B2B marketing software team had a developer site that is used as a knowledge hub to provide documentation, API information, how-tos, a tech blog, and event information. Used by around 10,000 users a month, keeping this site up-to-date with the latest upgrades and server maintenance proved to be an issue for the B2B marketing software’s team because of the lack of internal technical resources.
While the B2B marketing software team was using a dotCMS on-premise implementation, they did not have the appropriate backup and recovery plan in place, and when they started having trouble meeting the needs of an influx in traffic, they knew they needed to make a change.
dotCMS recommended a change from on-premise to dotCMS Cloud in order to offload many of the resource-strapped tasks, like backups, version upgrades, and server maintenance, that were impacting the performance of the site. With a dotCMS Cloud implementation, their team could now focus on improving site architecture and adding advanced features they had been missing before, like push publishing, instead of trying to maintain servers and upgrades with a undersized staff.
In just three weeks, dotCMS was able to move the B2B marketing software’s developer site from an on-premise to dotCMS Cloud solution. When the site was moved to the cloud, the team was assured they had a plan in place to avoid the developer site experiencing another traffic overload without proper backup and recovery. This frees up the B2B marketing software team’s time to focus on other aspects of their site, like building out site architecture and adding in new features for their users.