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dotCMS developer blog and tutorials on the worlds leading Open Source Java Content Management System (CMS).

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6 Ways to Collect Accurate Voice of The Customer Data

Jason Smith | 03.19.2018

The voice of your customer is the key to a successful customer experience orchestration strategy. Period. Here’s how to collect VoC data and avoid inaccuracies in the process.

The Benefits of Containers: Security, Speed & Microservice Compatibility

Will Ezell | 03.15.2018

Wondering about the benefits of containers? Here’s what all the hype is about.

Website Accessibility Checklist: 10 Steps Towards Website Compliance

Jason Smith | 03.12.2018

Website accessibility is a legal obligation in some industries, and an ethical practice in all industries. Here’s how to take your first steps towards website compliance.

3 Ways IoT Devices Can Streamline Your Customer Experience

Jason Smith | 03.07.2018

Your customer experience may be personalized and well orchestrated across multiple channels — but with speed meaning more to the average consumer than ever before, is your customer...

How IoT Devices Can Unlock The Voice of The Customer

Robert Slaughter | 03.02.2018

Relying on surveys and interviews to collect voice of the customer data isn’t going to cut it anymore. IoT devices hold the key, and here’s why.

Wearable Payment Devices: How IoT Payment Gateways Are Changing eCommerce

Jason Smith | 02.28.2018

Wearable Payment Devices and IoT Payment Gateways are about to change eCommerce and bricks-and-mortar shopping forever. But the question is, how?

Omnichannel Doesn't Mean You Have To Be On Every Channel

Alexandra Barcelona | 02.23.2018

Delivering an omnichannel customer experience is now considered obligatory, but does omnichannel mean you should be on every channel?

Lessons Learned From Building An Alexa Skill For Students

Jason Smith | 02.21.2018

Gettysburg College build a set of skills for their students, and this is what they learned.

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