The dotCMS offers a set of CRM tools that allow a user to send out communications such as or memos to different mailing lists via scheduled processes called Campaigns. These campaigns can be configured to be single instances or regularly occurring events An email campaign consists of three parts: a mailing list of recipients, a communication, and a scheduled campaign.

All CRM tools will be accessible via the "Email Marketing" tab. Depending on the scheme of your dotCMS installation, that page could be accessible to all users, or a restricted group of Email Marketing Editors.