Communications are the messages sent by email campaigns to a selected mailing list of users. Users who have permissions to use the "Email Marketing" tools will be able to send out mail communications. To create a new communication, first hover over the "Email Marketing" tab, and selecting "Communications".
On the Communications page, users can edit existing Communications or create a new Communication.
Creating a Communication
Click the "+Create New Communication" button to start a new Communication. Before saving your Communication, you will need to populate the fields as in the image below.
- Communication Title: Title of Communication for dotCMS back-end management and searching
- From Name/Email: once recipients see the email, these will be the fields showing for the “Sender” and “Email” for that Campaign email.
- Email Subject: displayed on recipient’s Campaign email
- Type of Content: Select either HTML Page or Alternate Email Text (most Communications will be of the "HTML Page" type).
- HTML Page: browse the dotCMS for a backend page to send in an HTML Page Communication
- Variables*:the variables on the right can be used inside of your Campaign (text or pages) to personalize your email. It will directly pull the variable matching each users
*Example: pulling “Hi <varName>” would send “Hi James” to a dotCMS user with the first name "James"
Example: HTML Page Communication
Creating a Communication
Edit a Communication by clicking on its title or the pencil icon in the Action column to the left of the Communication title you would like to edit.
Communication Permissions
A Communication can also be permissioned after it has been created. This would, for example, allow an organization to create two levels of permissioning for Communications:
- Editors who could view existing Communications when creating Campaigns
- Administrators who could create and edit Communications.